NTM's nTouch Customer Communications is a comprehensive array of communication tools designed to keep business travelers and companies in touch with critical travel-related information. nTouch combines NTM's global travel expertise and leading edge technology with our strategic communications alliances to deliver timely, accessible information to travelers and companies, whenever and wherever they need it.

NTM customers are well informed since we put up-to-the-minute travel information at your fingertips with these powerful communications solutions:

• nTouch www.nwtm  is a one-stop gateway for all your business travel needs, travel news, and account information—with targeted features for travelers and managers.
  
  
• nTouch Travelert!  notifies travelers via e-mail when an urgent situation occurs that could affect upcoming travel plans.
  
  
• nTouch Crisis Management  delivers breaking news and critical information in an emergency, so companies can redirect travel plans and ensure employee safety.
  
  
• nTouch Traveler Location Report  tracks the whereabouts of all your traveling employees for up to 14 days, in a single, comprehensive report.
  
  
• nTouch Performance Review  measures the efficiency of your travel dollars, based on customized metrics, by closely tracking our success in meeting your travel departments goals.
  
  
• nTouch Online Surveys  provide your travelers the venue to submit feedback about NTM so we may identify areas of improvement and reward success.
  
  
• nTouch Satisfaction Management Surveys  provide objective input from our customers about NTM's performance, so we can monitor and improve the quality of our service.