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2003
January 5, 2004 - The U.S. Department of Homeland Security
puts their US-VISIT (The United States Visitor and Immigrant
Status Indicator Technology) program into place, screening
all visitors holding visas as they enter the United States.
January 3, 2004 - A Flash Airlines Boeing 737 Egyptian charter
plane, plunged into the Red Sea minutes after takeoff from
the popular Egyptian resort of Sharm el Sheik on the southern
tip of the Sinai desert en route to Paris via Cairo, 148 dead.
January 2, 2004 - BA flight 223 to Washington is cancelled
again, less than two hours before take-off.
January 1, 2004 - The same AeroMexico flight (#490) is cancelled
again after the US says it will not be allowed to land. British
Air flight 223 to Washington is cancelled, as is a British
Air flight from Heathrow to Riyadh. An Air France service
from New York to Paris lands in Newfoundland because a passenger
who checked in luggage did not board.
January 1, 2004 - The IRS has increased three taxes that
apply to air travel purchases: US International Departure
and International Arrival Tax (US is $13.70 (increased from
$13.40), Alaska Hawaii International Travel Facilities Tax
(US) is $6.90 (increased from $6.70), and the US Flight Segment
Tax (ZP) is $3.10 per head per domestic segment (increased
from $3.00).
December 31, 2003 - American F-16 fighter planes escort British
Airways flight 223 into Washington. AeroMexico flight 490
from Mexico City to Los Angeles is cancelled.
December 30, 2003 - Fighter planes accompany Air France flight
from Paris as it lands in Los Angeles.
December 24, 2003 - Air France cancels six flights between
Paris and Los Angeles over two days because of "suspicious
names" on passenger lists December 22, 2003 - The U.S. government
has raised the terror threat level to orange, or "high."
December 18, 2003 - Amtrak cancels southbound trains out
of Washington, D.C. today, due to a train derailment in Virginia.
Delays expected through December 19.
December 16, 2003 - Northwest Airlink Pilots set strike deadline
for January 10, 2004 after failed contract negotiations.
December 2, 2003 - The U.S. State Department renewed an existing
worldwide caution, citing the "continuing threat" of possible
terrorist activity and its concern about "the security of
U.S. citizens overseas."
December 1, 2003 - The United Kingdom bans use of mobile
phones while driving.
October 27, 2003 -Many aircraft begin being grounded or experiencing
delays due to the growing wildfires in California which continue
through early November.
October 24, 2003 - The U.S. State Department's new visa requirement
goes in to effect, requiring travelers to have a machine readable
passport to be able to enter the US without a visa.
October 7, 2003 - As the first anniversary of last year's
deadly Bali bombings, the Australian government has issued
an alert warning tourists not to visit Indonesia.
October 2, 2003 - Concorde, the world's only operating supersonic
airliner will fly out of Toronto's Pearson International Airport
for the last time, going from Mach 2 to a museum piece.
October 1, 2003 - The U.S. government announces changes to
their annual per diem rates for lodging, meals, and incidental
expenses.
September 25, 2003 - A strong earthquake rocked the northern
Japan island of Hokkaido, just before dawn.
September 16, 2003 - Hurricane Isabel strikes U.S. mid-Atlantic
causing airline delays in Aruba; Bahamas; Barbados; Netherlands
Antilles; Puerto Rico; Turks and Caicos Islands; Charlotte,
NC; Baltimore, MD; Norfolk, VA; Philadelphia, PA; Raleigh/Durham,
NC; and Washington DC.
September 15, 2003 - Northwest and KLM signed a contract
with Worldspan to provide Worldspan travel agencies access
to all Northwest/KLM fare types, including Web fares in exchange
for lower GDS distribution costs.
September 10, 2003 - Some flights to and from Okinawa (OKA),
Fukuoka (FUK) and Osaka (KIX) were delayed or cancelled due
to Typhoon Maemi near Japan and Korea.
September 9, 2003 - Hurricane Fabian damages the island of
Bermuda.
September 2, 2003 - NTM announces the succession plan of
executive management effective January 5, 2004 when Art Dahl,
President & Chief Operating Office will retire.
August 26, 2003 - Gas crisis in the Phoenix area due to a
shortage of gas from a variety of problems including a broken
pipeline from El Paso to Phoenix, stricter oxygenating rules
in the county, and economic politics.
August 14, 2003 - Power outages in the Northeastern U.S.
and adjoining areas of Canada caused many travel delays including
the subway systems in New York and airport delays/cancellations
in cities including Detroit, Cleveland, New Jersey, and Toronto,
Canada.
August 5, 2003 - Car bombing at Marriott Hotel in Jakarta
leaves many injuries and fatalities.
July 29, 2003 - Delta Air Lines and United Airlines today
announced a mutual agreement to end their frequent flyer and
lounge marketing relationship.
July 3, 2003 - The World Health Organization has removed
the city of Toronto from its SARS watch list.
June 24, 2003 - Hong Kong declared SARS-free and Beijing
has been taken off the WHO's SARS list.
June 17, 2003 - The WHO has lifted the travel warning implemented
for Taiwan.
June 5, 2003 - The World Health Organization says the SARS
outbreak is over its peak.
June 3, 2003 - Northwest and US Airways implement new paper
ticket fee. Continental and the other carriers shortly follow
suit and implement the same fee.
May 30, 2003 - The U.S. Government has reduced the terrorism
threat level from Orange (high) to Yellow (elevated).
April 16, 2003 - Scientists confirm that a new form of coronavirus,
other types of which cause the common cold, is the cause of
severe acute respiratory syndrome (SARS).
April 7, 2003 - Air France and British Airways announce the
upcoming retirement of their Concorde fleets.
April 1, 2003 - Most major carriers begin reducing flight
schedules due to the war in Iraq.
March 31, 2003 - Delta Air Lines will begin testing Computer
Assisted Passenger Prescreening System (CAPPS II) established
by the government to check background information of each
passenger and rate each person's risk by color.
March 19, 2003 - U.S. Troops wage war on Iraq. March 10,
2003 - The World Health Organization (WHO) issues an emergency
travel advisory, saying severe acute respiratory syndrome
(SARS) is spreading worldwide.
February 17, 2003 - Virtually all air traffic is expected
to grind to a halt due to conditions throughout much of the
Northeast.
February 4, 2003 - Delta launches a new, low-fare subsidiary,
Song.
January 21, 2003 - Delta, Northwest and Continental released
a statement saying they will go ahead with a marketing alliance
and ignore the government restrictions which are aimed at
preventing them from dominating air travel in certain markets.
January 15, 2003 - Northwest Airlines begins a 30-day test
of selling food to coach passengers on flights that have no
meal service.
January 7, 2003 - America West launches test program for
selling meals onboard flights.
January 7, 2003 - US Airways Express/Air Midwest commuter
plane (flight number 5481) crashed at Charlotte-Douglas International
Airport (CLT) in North Carolina. 19 passengers and 2 crew
members died.
January 1, 2003 - All checked baggage will be screened at
all U.S. airports.
2002
December 23, 2002 - United Airline lays off 646 mechanics.
December 19, 2002 -The Canadian Transport Minster announced
that security screening at all major Canadian airports will
be handled by the country's Transport Security Authority beginning
January 1, 2003.
December 17, 2002 - Dollar and Thrifty begin operating as
a single company, Dollar Thrifty Automotive Group.
December 17, 2002 - As part of a streamlining process, British
Airways is to shut down 21 regional routes and withdraw completely
from Leeds-Bradford airport, Bristol, Birmingham, Newcastle,
Southampton and Gatwick.
December 13, 2002 - United drops standby fee policy.
December 13, 2002 - American Airlines begins allowing Internet
check-in for domestic flights.
December 9, 2002 - United Airline seeks Chapter 11 bankruptcy
protection.
December 5, 2002 - United Airline’s request for a federal
loan guarantee is denied.
December 4, 2002 - Expedia, Inc. initiates airline ticket
booking fee.
December 2002 - Gate screening of passengers is phased out,
as enhanced security screening procedures will now be conducted
at the security checkpoints.
November 27, 2002 - US Airways furloughs additional 7% of
workforce.
November 25, 2002 - The TSA begins phasing out gate check-in
at US airports.
November 21, 2002 - Senate backs guns in the cockpit.
November 20, 2002 - Delta Air Lines rolled out its much-anticipated
"low-fare airline product," hoping it will better
compete with discount competitors.
November 19, 2002 -The TSA met its crucial deadline to hire
more than 44,000 federal screeners to man almost every airport
security checkpoint.
November 16, 2002 - The first case of severe acute respiratory
syndrome, SARS, occurs in China's southern province of Guangdong.
November 1, 2002 - Worldspan notified US Airways that on
November 15 it will be removed from its global distribution
system if US Airways does not agree to provide all inventory
to Worldspan as it has Galileo and Sabre.
October 29, 2002 - Business Travel Coalition (BTC), a policy
advocacy group, established a web page for travelers to offer
advice to the airlines.
September 24, 2002 – Some car rental companies began
implementing a frequent flyer surcharge on rentals.
September 14, 2002 - The FAA ordered emergency inspections
on flight control modules, giving the airlines ten days to
check potential problems with controls on the Boeing 737.
September 7, 2002 - US Airways reverses some policy changes.
August 27, 2002 -US Airways announces a new “use it
or lose it” nonrefundable ticket policy.
August 21, 2002 - Cendant Corporation agreed to buy Budget
Group Inc. out of Chapter 11 bankruptcy for $107.5 million.
August 11, 2002 - US Airways files for Chapter 11 bankruptcy
protection.
August 2, 2002 - Tens of thousands of passengers have been
stranded by cancellations and major delays, as a one-day strike
hits Australian airline Qantas.
July 30, 2002 - Budget files for bankruptcy.
July 30, 2002 - Vanguard Airlines has suspended its operations
indefinitely and plans to file for Chapter 11 bankruptcy protection.
July 19, 2002 - Bankrupt carrier Midway Airlines suspended
operations.
July 17, 2002 - Two US military jets were scrambled Tuesday
night to escort an American Trans Air flight to New York's
La Guardia Airport after reports of suspicious activity on
board.
July 15, 2002 - American, Delta, and Northwest airlines dropped
the 10 percent ticket discounts for senior citizens.
July 11, 2002 - Pilots in the United States have won overwhelming
support from the House of Representatives for their right
to carry guns in the cockpit of commercial passenger planes.
July 10, 2002 - The federal government gave conditional approval
to US Airways' application for a $900 million federal loan
guarantee the airline says it needs to avoid bankruptcy.
July 8, 2002 - The new federal agency responsible for airline
security said today that it would place armed law enforcement
officers (uniformed and plainclothes) at ticket counters and
other public areas of airports.
July 2, 2002 - A United Airlines flight bound for Baltimore-Washington
International Airport turned around midflight after the airline
realized that the name of one passenger was on the FBI's "watch
list."
July 2, 2002 - America West Airlines sent termination letters
to two pilots police who failed Breathalyzer tests as they
prepared to fly a jet full of passengers.
July 2, 2002 - Nearly 50 school children are among the victims
of a mid-air collision over Southern Germany when a Tupolev
154 of Bashkirian Airlines collided with a DHL Boeing 757.
The charter aircraft was carrying 69 passengers and crew,
who all died.
July 1, 2002 - Checkpoint screeners at 32 of the nation's
largest airports failed to detect fake weapons — guns,
dynamite or bombs — in almost a quarter of undercover
tests by the Transportation Security Administration last month.
June 27, 2002 - American Airline’s pilots ask federal
mediators to try and settle their stalled contract negotiations.
June 26, 2002 - United Airlines applied for $900 million
in federal loan guarantees.
June 20, 2002 - The White House was briefly evacuated and
military jets were scrambled after an unidentified light aircraft
entered restricted airspace over the nation’s capital.
June 19, 2002 - Cendant Corporation is in talks again to
buy rival Budget Group Inc. in a deal that would create the
No. 2 car rental company in the country,
June 19, 2002 - Hundreds of flights were cancelled and travelers
were stranded as a strike led by French air traffic controllers
brought chaos across Europe.
June 12, 2002 - Canada's new low-fare airline, Jetsgo took
to the skies today, with its first flights out of Toronto
and Montreal.
May 29, 2002 - Priceline its doors in Singapore.
April 30, 2002 - First federal screeners take over at Baltimore/Washington
airport.
April 15, 2002 - Air China plane crashes in South Korea;
120 died, 38 survived.
April 8, 2002 - As part of its war against terrorism, every
new US passport issued will contain a digital photograph of
the holder and other in-built security measures which, are
being kept secret.
April 5, 2002 - Car rental companies eliminate commission
for rentals utilizing a corporate contract.
March 23, 2002 - BMI British Midland’s new no-frills
subsidiary “BMIbaby” started service and will
fly 737 aircraft to European leisure destinations.
March 14, 2002 - Delta became the first major U.S. airline
to adopt a base commission rate of zero; American matched
four days later, and other carriers immediately followed suit.
February 28, 2002 - Citing the soft economy and a reduced
flight schedule, United Airlines furloughed 899 reservations
employees and close five reservations centers in California:
Rockford, Suisun City, Burbank, Moreno Valley and El Segundo,
and one in Rockford, Ill.
February 27, 2002 - Over 100 passengers and crew escaped
when an engine on a Ryanair jet caught fire at London Stansted
Airport.
February 12, 2002 - Iranian jet crashed into a mountain in
Iran while trying to land; 117 dead.
January 18, 2002 -FAA imposes screening of all checked-baggage;
U.S. airlines change rules to accommodate the FAA’s
new checked-baggage screening requirements.
January 18, 2002 - The FAA issued new guidance for how airline
crews should be trained to respond to potential threats, shifting
the strategy to active resistance.
January 15, 2002 - Continental and KLM began code-sharing
and lounge reciprocity.
January 14, 2002 - Delta Air Lines lifted some travel restrictions
on unaccompanied minors Jan. 14, reinstating its pre-September
11 policy for children ages 5 through 11.
January 11, 2002 - FAA sets deadline of April 9, 2003 for
U.S. airlines to reinforced cockpit doors.
January 1, 2002 - The Euro was is the legal tender in the
following twelve countries: Austria; Belgium; Finland; France;
Germany; Greece; Ireland; Italy; Luxembourg; Netherlands;
Portugal; Spain. The former national currencies are no longer
legal tender.
2001
December 21, 2001 - The government's new Transportation Security
Agency (TSA) plans to hire 429 federal security directors
– one for every airport with scheduled passenger flights.
December 20, 2001 - Federal agents arrested 30 employees
at Portland Airport, Oregon on charges of using fake documents
to get their jobs.
December 14, 2001 - Frontier implements 100% bag-passenger
match.
December 12, 2001 - Dozens of airport workers were arrested
and charged by federal prosecutors with using false information
to get jobs at Salt Lake International Airport.
December 12, 2001 - A United Airlines passenger who insulted
crew members and whose behavior was unruly on a non-stop flight
from Shanghai to San Francisco has been sentenced to 33 months
in federal prison.
December 7, 2001 - Sun Country announces plans to suspend
scheduled operations.
December 3, 2001 - Orbitz introduces service fees.
October 18, 2001 - Northwest offers online check-in and the
ability to print boarding passes and change seat assignments
via their Web site.
September 11, 2001 - Terrorists seize control of four commercial
airliners and carry out an unprecedented attack on America.
The nation’s entire fleet of commercial aircraft is
grounded for two days.
August 24, 2001 - Northwest Airlines and USAirways joined
American, United, and Delta in announcing a new commission
structure for domestic tickets.
August 17, 2001 - American Airlines announces changes in
travel agent commission caps.
June 10, 2001 - Orbitz.com is launched. (Created by United
Airlines, Delta Air Lines, Continental Airlines, Northwest
Airlines, and American Airlines.)
February 1, 2001 - Major airlines increase change fees on
domestic non-refundable tickets.
2000
February 11, 2000 - JetBlue Airways took to the air with the
inauguration of service between New York City's John F. Kennedy
International Airport and Fort Lauderdale, FL.
January 15, 2000 - Major U.S. airlines implemented a $10
one-way surcharge on all domestic tickets to compensate for
extremely high prices of jet fuel.
-1999
November 1999 - ANC Rental Corporation (National & Alamo
car rentals) filed for bankruptcy protection.
October 1999 - All major airlines reduced their ticket commissions
from 8% to 5% and the commission caps remained in place.
August 23, 1999 - Expedia was incorporated in the state of
Washington.
June 7, 1999 - Travelocity.ca is first to introduce online
electronic ticketing in Canada.
January 5, 1999 -Travelocity.com is launched. (Created by
Sabre Interactive and Worldview Systems Corporation.)
1998 - Airlines capped agency ticket revenue
on international flights to $100 roundtrip, $50 each way and
again raised agencies’ override performance goals.
1997 - Priceline.com is launched.
1997 - Airlines reduced the international
ticket commission rate from 10% to 8%, kept the $50 domestic
ticket cap, and raised agencies’ override performance
goals.
1995 - Airlines capped agency ticket revenue
on domestic flights to $50 roundtrip, $25 each way.
1985 - Revenue sharing began. (Agencies
began sharing a portion of their airline commissions to win
heavy-volume corporate customer loyalty.)
1980 - Airline commissions climbed from
5% to 7% and finally to 10% for domestic tickets and 15% international
tickets.
1980 - Low-fare carrier, Spirit Airlines
is founded in Eastpointe, Michigan.
1980-1990 - Agencies received override commission
checks from the airlines based on productivity.
1978 - Deregulation. (The original six ticket
fares became literally hundreds of thousands of fares)
1976 - American Airlines introduces a computer
reservation system (CRS) automating reservations.
1971
June 18, 1971 - Low-fare carrier Southwest Airlines begins
service between Houston, Dallas, and San Antonio. Unencumbered
by federal regulations, regional airlines like Southwest find
success by being able to offer reduced air fares.
1969 - Airline commissions were 5% of the
price of a domestic and international ticket.
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