July 2003

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American Broadens Cell Phone Policy

Biometric Passports

Stay Connected In Flight with JetConnectSM

Online Check-in News

Delta’s New International Check-in Times

Paper Ticket Fees

Amtrak Enhances Dining Experience

Continental, Delta and Northwest Alliance Begins

Alaska & Horizon Simplify Fares

Hyatt Technology

United’s New Boarding Plan

eBay Anything Points

Airline Codeshare Updates

Meals On Board

KLM New Service Classes for Europe

America’s Greatest Cities

Airport Redesign in Boston

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Paper Ticket Fees

On June 10, Northwest Airlines increased their paper ticket surcharge to $50USD / $80CAD. The new amount applies to all paper tickets issued in the United States, Canada and the Caribbean that are purchased through travel agencies, online agencies and Northwest/KLM. The surcharge is applicable to all fares and all paper tickets for travel in North America where electronic ticketing is available. On July 1, 2003, the new paper ticket surcharge fee will apply to cruise-line issued tickets as well.

Three days later, Continental implemented the same paper ticket fee for all Continental Airlines tickets that are eTicket eligible and issued to paper in the United States, and Canada (including Puerto Rico, the U.S. Virgin Islands, Guam, the Northern Mariana Islands, the Federated States of Micronesia, the Republic of Palau, and the Republic of the Marshall Islands). The fee applies for travel to all destinations, domestic and international, and applies to original and reissued tickets.

The paper ticket fees apply to tickets issued from all distribution points including travel agents.
The U.S. and Canadian paper ticket fees are applicable for all ticket types. This includes group, net/bulk, consolidators, military/government, or any other ticket type issued to paper that is eTicket eligible.

Additionally, travelers purchasing certain US Airways' tickets at its city ticket offices will have to pay a $10 service fee. The airline said the service charge will be assessed per customer transaction and will apply to all fares except negotiated corporate/group programs, schedule change reissues, award tickets and tickets subject to change fees.

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