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Continental Implements New Service Charge
Continental
Airlines has implemented a new service charge for customers using the
airline's network of city ticket offices (CTO). Effective April 25, CTOs
will assess a $10 service charge per transaction when customers purchase
tickets or change reservations for existing tickets where change fees
are not assessed.
Service fees will not be assessed to Continental customers who purchase
or change tickets via continental.com or at a Continental Airlines airport
ticket counter.
Separately, Continental announced that lease expirations have resulted
in the closure of city ticket offices in New York, Los Angeles, San Francisco,
Phoenix and Lisle, Ill. Six additional offices (2 in Houston, 2 in New
York, 1 in Orlando, and 1 in Denver) will close by June, at the expiration
of those CTO leases. Continental anticipates operating its remaining 35
CTOs.
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