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NTM's September
11 Observance
September 11 Travel
Anxiety
Phasing Out Paper
Tickets
Passport Fee
Increases
Northwest News &
Updates
Beverages at Airport
Security Checkpoints
Airline On-time Rates
Improve Over Last Year
Road Check
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Travelers Look for Value from Agency
 Since
the commission reductions began in 1995, Northwestern Travel Management
has helped customers mitigate airline commission declines through process
improvements, cost reductions and self-booking options. And it is important
to note that Northwestern Travel Management, as opposed to many of its
competitors, continues to provide important services at no additional
charge.
- Industry-leading hotel, car and airline discounts and contract fares
through Radius and Northwestern Travel Management supplier partnerships.
- Hotel or car bookings, with or without an air reservation.
- Resolution of no-show charges, airline ticket rule waivers, and other
supplier communication.
- Assistance with receipts, past ticket records and other expense report-related
traveler concerns.
- Daily recheck for lower airfares.
- Unlimited use of NTM proprietary ACCESS 24-hour traveler assistance.
- Standard monthly management reporting package.
- Faxes, emails, U.S. Mail and long distance phone calls.
Northwestern Travel Management continues to analyze the impact of this
latest airline action and will keep you informed. As always, we will do
the things for customers on which we have built our reputation. NTM will
"...provide the kind of service our customers deserve. And then do
more."
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