November
12, 2002 |
Budget
won’t disappear…
Cendant Corporation is in the process of acquiring
the car rental business of Budget Rent a Car. When the
transaction is closed in the near future, the Cendant
Car Rental Group will be comprised
of two car rental brands, Budget and Avis.
|
| |
Low-fare Carriers Review – Spirit Airlines
Spirit Airlines is the largest privately-held
airline in the U.S. With a fleet of modern
aircraft for scheduled and charter service
From inception, Spirit Airlines has insisted
on providing our customers with the absolutely
lowest possible fares to many popular destinations.
They provide fares that are not only attractive
to leisure travelers, but to the budget
conscious business traveler as well. |
November
5, 2002 |
Travel
Budgeting Trimmer
2003 budgeting is underway, forcing travel
managers to find ways to be more efficient.
Not far behind labor expenses, travel and
entertainment can be a company's second-largest
controllable cost; as such, it is worthwhile
to cultivate a money-wise environment. |
| |
Low-fare
Carriers Review – Jet Blue Airways
Forex eToro
JetBlue Airways took to the air on February
11, 2000 with the inauguration of service
between New York City's John F. Kennedy
International Airport and Fort Lauderdale,
FL. The airline now serves 19 cities around
the country with a fleet of 31 new, environmentally
friendly, Airbus A320 aircraft. Every JetBlue
aircraft is outfitted with roomy all-leather
seats, each equipped with the DIRECTV®
System offering up to 24 channels of DIRECTV®
programming. |
October
29, 2002 |
Low-fare
Carriers Review – Air Tran Airways
AirTran Airways is an affordable fare airline
offering an innovative approach to travel
for both business and leisure customers.
The airline provides daily scheduled jet
service to 40+ destinations and never requires
a roundtrip purchase or Saturday night stay.
|
| |
NTM’s
2002 Customer Appreciation Week
November 4-8, 2002 will mark the Sixth
annual Northwestern Travel Management Customer
Appreciation Week, our opportunity
to acknowledge NTM’s dedicated customers
in 2002. |
October
22, 2002 |
Be
Aware of Prohibited Carry On Items
Many travelers don’t realize that
security at U. S. Airports continues to
be an issue. In July 2002, airport screeners
intercepted 122,763 knives, 234,575 other
types of prohibited cutting devices, 4,631
box cutters, 5,201 flammable devices and
228 firearms. From February through July,
security officers intercepted more than
2.3 million prohibited items. |
| |
Know
Before You Go: Car Rental Costs
There has been some confusion about the
actual costs involved in renting a car these
days. Many car rental companies have surcharges
and extra fees that are tacked on to the
bill when the vehicle is returned. |
October
15, 2002 |
Minneapolis/St.
Paul Econolot Closes
Your parking options at the Minneapolis-St.
Paul International Airport and the parking
rates will be changing shortly. In conjunction
with the Metropolitan Airports Commission’s
(MAC) expansion program, a new parking facility
willat the Humphrey terminal on October
22, and parking at the Econolot will be
eliminated. |
| |
Many
Hotels Modify Cancellation Policy
As hotels are having one of their weakest
years in decades, the push for revenue becomes
more apparent. It is predicted that the
hotel industry will fill just under 60%
of its room capacity this year. Only three
years in the past 35 were worse. |
October
8, 2002 |
E-Ticket
Tracking
Minneapolis-St. Paul International is one
of the busiest airports in the world, with
more than a half million takeoffs and landings
each year. MSP is currently ranked among
the top five airports worldwide for overall
customer satisfaction. |
| |
The
Hunt for the Red October - NTM’s Hotel Supplier
Day
On Friday October 4, 2002, NTM hosted “Hotel
Supplier Day”. Various hotels throughout
the Twin Cities were invited to come to
NTM’s headquarters in Edina to learn
about our organization and strengthen relationships
with key NTM people. |
October
1, 2002 |
Minneapolis-St.
Paul Airport Construction
Minneapolis-St. Paul International is one
of the busiest airports in the world, with
more than a half million takeoffs and landings
each year. MSP is currently ranked among
the top five airports worldwide for overall
customer satisfaction. |
September
24, 2002 |
Searching
for the Ultimate Fare - A Reality Show
On Wednesday, August 21, 2002, Northwestern
Travel Management Corporate Account Services
hosted a travel forum focusing on the accessibility
of Web fares. |
| |
Hertz
Implements A Frequent Flyer Surcharge
A new surcharge is being collected by Hertz
to offset a portion of Hertz's annual cost
of participation in Frequent Flyer programs.
|
September
17, 2002 |
Traveler
Profiles Online
We're listening! Many of our travelers
have requested the ability to create or
update their personal traveler profile on-line.
This is now a feature on the Northwestern
Travel Management website. This secure site
allows travelers to complete a new profile
or submit changes to an existing profile.
|
September
10, 2002 |
Airline
Policy Changes As of 09/10/02
The following information is subject to
change without prior notice. Specific low
fares may be more restrictive. Unless otherwise
noted, the following changes affect travel
within the U.S. and Canada. Please contact
your agent with any questions.
Click here
for full article. |
August
28, 2002 |
2002
President's Cup
The annual Northwestern Travel Management
2002 President's Cup was held on August
5th at The Wilds Golf Club in Prior Lake.
The day was sunny and beautiful with low
humidity, making perfect golfing conditions!
Click here
for full article. |
| |
Northwest
Airlines News & Updates
Up to date upgrade rule changes, elite
security checkpoints, new flight services,
and cooperative marketing agreement information.
Click here
for full article. |
August
20, 2002 |
Northwestern
Travel Management Employees Attend the NTBA
Convention
After a three-year hiatus, Gina Zappa
has returned to Northwestern Travel Management
as the Marketing and Communication Manager.
This position is part of NTM Consulting
Services division and includes writing newsletters/editorials,
creating web pages, providing recommendations
on writing of corporate travel policies,
and other NTM marketing and communications.
Click here
for full article. |
| |
New
Manager of Marketing and Communication
After a three-year hiatus, Gina Zappa
has returned to Northwestern Travel Management
as the Marketing and Communication Manager.
This position is part of NTM Consulting
Services division and includes writing newsletters/editorials,
creating web pages, providing recommendations
on writing of corporate travel policies,
and other NTM marketing and communications.
Click here
for full article. |
|
August 12, 2002 |
NTM
Introduces New President
Jack Noble became president of Northwestern
Travel Management, beginning July 1st, after
nearly a lifetime apprenticeship. Noble
succeeds Andrea Ritchie who begins her long-planned
retirement after 23 years with the company,
the past 13 as president.
Click here
for full article. |
|
May 31, 2002 |
NTM,
Agent Ware Join to Shop Web
Agents will use
Travel ConsoleTM Web Fare Search
Tool
Northwestern Travel Management has selected
the Travel ConsoleTM Web fare
search program for use by NTM fare specialists.
Travel Console is a product of AgentWare;
a leader in Internet based travel technologies.
The NTM rate desk will use Travel ConsoleTM
to search and book Web fares for NTM corporate
and leisure clients.
Click here
to read the article |
|
May 9, 2002 |
New
NTM Hotel Services Manager
Anne Winter,
a seasoned travel professional with 15 years
experience in the industry, has joined the
Northwestern Travel Management team as Manager,
Hotel Services.
NTM Hotel Services is part of NTM consulting.
Hotel Services builds relationships with
NTM customers and with hotel properties
and chains around the world.
Click here
to read the article |
|
May 1, 2002 |
Book
on the Internet with Trip Manager
Your own reservations
for one low price
Trip Manager
is a managed, Internet-based, online booking
tool from Northwestern Travel Management
and Worldspan that allows corporate travelers
to make their own reservations 24 hours
a day, 7 days a week. Trip Manager includes
a personal traveler profile. All Trip Manager
bookings are sent to Northwestern Travel
Management for ticketing and quality control.
Click here
to read the article |
|
April 26, 2002 |
National
Outlines Strategy
National Car Rental is doing business,
is stronger than ever and is renting cars
to its corporate customers. That was the
message delivered Wednesday morning at an
April 24 breakfast at the Hotel Sofitel
for 25 Northwestern Travel Management customers
and prospects.
Jane Peterson, Account Manager; Debra Gioia,
District Director of Sales; Brian Aylmer
Manager, Travel Industry Sales; and Kari
Schroeder, Account Manager introduced Fast
Forward.
Click here
to read the article |
|
April 19, 2002 |
E-Tracking
Finds Big Money
Over $700,000
through April
Quick, name a business opportunity that
returns its annual investment, every
month. Dot-com stock? Not any more.
Real estate on Miami's South Beach? Not
in the summer.
It's a product even more exciting: Northwestern
Travel Management E-Ticket Tracking. Grab
the pacemaker and read on.
Click here
to read the article
|
|
|
MSP
Loses Hotel Shuttle Service
Express Shuttle, the Twin Cities' largest
airport shuttle service, will shut down
later this month -- partially because of
a downturn in business since the Sept. 11
terrorist attacks.
Click here
to read the article
|
|
April 4, 2002 |
NWA
Goes to 15 Min Check-In
Northwest Airlines said starting April
6 it would institute new minimum check-in
time requirements for its domestic customers.
Under the new requirements, passengers
will have to be checked in and at the departure
gate at least 15
minutes before departure time. Previously,
customers had to be checked in 10 minutes
prior to departure.
Click here
to read the article
|
|
|
Lawson,
NTM Honor Firefighters
Lawson Software and Northwestern Travel
Management joined to help recognize St.
Paul firefighters, as part of The City of
Saint Paul Department of Fire and Safety
Services 2002 Awards and Recognition Dinner,
January 24, 2002 at the St. Paul Hotel.
Click here
to read the article
|
|
March 22, 2002 |
Commission
Cuts Continue
As anticipated, the final shoe dropped
in the continued erosion of airline commissions.
By March 21 all the major U.S. carriers
have ceased paying all agency commissions
for domestic and international travel. The
cuts have been implemented immediately,
with no advance notice extended to corporations
or their agencies.
The airlines who've publicly announced
the cuts so far are American, United, Delta,
Northwest, Continental, America West, USAirways,
and American Trans.
Northwestern Travel Management and its
customers believe this action does not recognize
the myriad of services that today’s travel
management companies provide, nor acknowledge
the professional cost-effective distribution
channel that travel agencies represent.
But, as in the past, Northwestern Travel
Management and its customers are adapting.
Click
here to read the article
|
|
March 19, 2002 |
AA
and CO Match Delta Cuts
Effective March 19, 2002, American Airlines
and Continental Airlines will no longer
pay commissions for tickets issued by travel
agents in the U.S. and Canada. This applies
to all tickets for both domestic and international
travel, Multiple Charge Orders (MCOs,) Passenger
Travel Authorizations (PTAs), and bookings
made via the Internet.
Click
here to read the article
|
|
March 15, 2002 |
Delta
Stops Commissions
Delta Air Lines announced on March 14 that
it will no longer pay ``base'' commissions
to travel agents for tickets sold in the
United States (including Puerto Rico and
the U.S. Virgin Islands) and Canada, effective
immediately.
Click
here to read the article
|
|
March 4, 2002 |
NTM
Report AdvantageSM
Management reports
from the Web
Responding to client requests for faster,
more flexible reporting, Northwestern Travel
Management is introducing Web-based monthly
travel management reports. NTM
Report AdvantageSM Phase
I will replace monthly paper reports and
is expected to be in customer hands by April
30.
Click
here to read the article
|
|
|
NW
Biz Perks Changes
Northwest airlines Biz Perks program, utilized
by a number of NTM customers, has announced
a number of changes for 2001. Biz Perks
allows growing companies to earn points
to be applied toward travel awards. The
NWA Biz Perks program is recognized by the
industry as one of the best corporate programs
in the travel industry.
Click here
to read the article
|
|
February 22,
2002 |
NTM
Zapps Employees
Northwestern Travel Management has incorporated
the famous Zapp into it's training for NTM
front-line employees.
Previously, managers and supervisors have
taken classes based on the book Zapp!
The Power of Empowerment, How to Improve
Quality, Productivity and Employee Satisfaction.
The tenets of the book center around the
honey-versus-vinegar theory. Thoughtful,
consistent praise, and acknowledgement of
jobs well done - whether big or small -
produce happy, hard-working employees. The
praise comes from peers, management and
customers.
Click
here to read the article
|
|
|
United
Reaches Agreement
Strike averted
CNN reported on February 18 that United
Airlines reached a tentative contract agreement
with the union representing 13,000 mechanics,
averting a strike threatened for midnight
Wednesday, February 19, 2002.
Click here
for full story. |
|
February 14,
2002 |
Airline
Labor Updates
Airline Labor Updates provides the latest
Airline Labor information in the year of
2002 with an event calendar detailing the
important action dates for NTM customers.
Airline Labor Updates will not attempt
to interpret or comment on strike issues.
Airline Labor Updates will focus strictly
on the timing of possible strikes - what
step each airline is at in negotiations
with union members.
The only purpose of Airline Labor Updates
is to help our customers make decisions
about their travel plans.
Click here
to read the article. |
|
February 8, 2002 |
24-Hour
Team Scores High!
Top scores in
high-stress job
NTM ACCESS (After hours Customer Care Essential
Service System) 24-hour agents scored a
remarkable 100% in the "meet or exceed"
category in the latest customer telephone
survey.
Twice a year NTM employs Satisfaction Management
Systems to poll travelers and arrangers
on Northwestern Travel Management customer
service.
Click here
to read the article. |
|
February 1, 2002 |
NW
toNew Detroit Terminal
WorldGateway
facility toFebruary 24
The new two million square foot terminal
at the Northwest Airlines hub in Detroit
is set toFebruary 24. The facility
will serve both domestic and international
passengers.
Click here
to read the article. |
|
January 17, 2002 |
Potential
Air Delays Jan. 18
Phase II of security
act requires checked bag screening
As airlines work to meet the January 18
deadlline to screen all passenger checked
baggage, airlines are suggesting that passengers
follow simple, but important suggestions.
Click here
to read the article. |
