John Noble, Chairman and Chief Executive Officer

John founded the company in December, 1969 and remains active in the business. His reputation for high standards, innovation and business ethics are well-known throughout the travel industry.

E-mail John: jnoble

Jack Noble, President & Chief Operating Officer

Jack Noble is President and COO of Northwestern Travel, L.P., responsible for the company's four operating divisions: Northwestern Travel Management, Northwestern Incentive Services, Marshall Field's Travel Service, and Waters Travel Service.

Jack started with the company, in 1992, as an ARC accountant. Subsequently, he was named Director, Vendor Relations, Northwestern Travel; Vice President, Operations, Northwestern Travel Management; and, Division President, Northwestern Travel Management.

Jack graduated from Lewis & Clark College, in 1991, with a double major in business administration and mathematics/computer science. In 2000, he earned his MBA at Minnesota's prestigious Carlson School of Management.

Jack's unequivocal vision of the company's future is based on his steadfast commitment to personal relationships -teamwork - between employees, customers and suppliers. The son of company founder, John Noble, Jack knows firsthand that the connection between the company's reputation and its future is all about relationships.

Growing all divisions of the company is Jack's number one goal. "We will continue to hire the best people, offer the highest level of service, insist that each employee, customer and supplier be treated with the respect they deserve. We will exploit the Internet and any technology which proves its capacity to make processes more efficient, hassle-free, for employees and customers of each division. We will have fun growing the company."

Jack's number one priority is family - his wife and two sons ages five and two. Jack Noble is a professional sports enthusiast; plays golf; loves to travel and read.

E-mail Jack: jacknoble

Lisa Buckner, Division President

Lisa Buckner was promoted to President, Northwestern Travel Management on January 5, 2004. Lisa is responsible for overseeing corporate sales, consulting services, account management, operations and all support services.

Lisa's vision for NTM is to lead with enthusiasm, building teamwork and focusing on the customer while generating new sales and staying ahead of the curve. Lisa's hands-on experience at the company--working in every aspect of the operation--gives her direct insight into what makes the company so successful and she looks forward to the future challenges and opportunities.

Lisa brings 24 years of travel industry experience in her current position as Vice President, Corporate Sales & Account Services. Lisa has completed a mini MBA from the University of St. Thomas as well as the Minnesota Management Institute through the University of Minnesota. Lisa serves on the Board of Directors for the Metropolitan Airport Foundation and is a member of Minnesota Executive Women In Travel (MEWIT). Lisa is known regionally for her involvement and experience moderating industry events including ACTE's Regional Panel in Minneapolis, MN and Radius' Symposiums.

Lisa serves in an active role with Radius' consortium as Radius Champion; speaking on behalf of all travel agencies strengthening the partnership and offering innovative ways to improve buying power amongst the entire travel industry.

Lisa enjoys being involved in community programs, including working with Junior Achievement to help youth discover the value of free enterprise and understanding the concept of business and economics; hoping to improve the quality of their lives.

Lisa and her husband Chuck live in Eden Prairie. In their spare time, they enjoy golfing, traveling, reading and spending time with their five children: Kristin; Chris; Jenny; Colt; and Dylan.

E-mail Lisa: lbuckner

Evelyn Molzahn, Senior Vice President, Operations

Evelyn joined Northwestern Travel Management in 1981. Since then she has proven herself unsurpassed in the roles of domestic agent, international agent, team supervisor, assistant manager in our Edina office, manager of on-sites, director of on-sites, vice president of on-sites, and then vice president of administrative services.

As of July 1, 2002, Evelyn became Senior Vice President, Operations overseeing all areas in training, tech services, online booking, STAR center and ACCESS, as well as all office operations.

Evelyn's thorough and first-hand knowledge of the requirements of all agent and support roles enhances her ability to lead a team that provides customers the kind of quality service they deserve, and then do more.

As a working mom, with a husband and two children, Evelyn knows the consequences of maintaining Northwestern Travel Management's unique operations policies which support flexible work schedules - imperative in a female-dominated company.

E-mail Evelyn: emolzahn

Colleen Hagg, Director of Corporate Account Services

In January, 2004, Colleen Hagg was promoted within Northwestern Travel Management, from a Corporate Account Manager to Director of Corporate Account Services.

After attending the University of Wisconsin Eau Claire, Colleen attended the Travel Career School of Minnesota, graduating in 1983. She joined NTM shortly thereafter.

Throughout her 20 years at NTM, Colleen has been in a variety of roles including accounting, STAR Center (rate desk and communication center) and account management. Colleen currently manages some of NTM's largest customers and is instrumental with the planning of customer events including networking opportunities, educational sessions, and NTM's annual customer appreciation week.

Colleen has been very involved in the management of several projects including global travel management with Radius partners, effectively running fare audits with Topaz, programming and testing of fare checking software, and working on the development team for NTM's online reporting software.

Colleen has been a member of the Peak Performers Network and is a member of Association of Corporate Travel Executives (ACTE). In 2004, Colleen will co-chair the regional ACTE planning committee.

As director, all of NTM's corporate account managers will report to Colleen. Her many accomplishments and willingness to continually challenge herself will contribute to the success of her new role.

On a personal note, Colleen and her husband Brad have two daughters-Bianca (8) and Sophia (5). Colleen likes to spend time with friends, travel, and she gets the whole family involved with volunteering for Calvary Kid Stuff, an inner city store that sells slightly used items. The proceeds provide assistance for mothers joining the workforce, daycare services, tutoring and providing a safe place for kids before and after school.

E-mail Colleen: chagg

Belinda Muehlbauer, Director of Consulting

Belinda Muehlbauer brings several years of travel industry experience to her position as Director of Consulting. Belinda graduated from the travel school, Southeast Academy in Kissimmee, Florida and since has worked in various positions including corporate travel agent, onsite manager, account services manager and director of a corporate division.

In 1998, Belinda joined NTM as a corporate account manager, working with customers and travel programs up to 10 million in annual spend. In 1999, Belinda was promoted to the director position implementing the NTM consulting department and managing account services as necessary.

Belinda’s focus will continue around the management and directorship of the consulting arena. Belinda has developed and defined the methodology for delivering consulting services to all NTM customers, including the creation of consulting proposals and presentations and pricing strategies for project and resource plans. Belinda is also very involved in NTM project management projects, most recently as the business facilitator leading NTM into product development of their first proprietary, web-based reporting system and hotel RFP distribution system.

Belinda’s strength in project management along with her ability to mentor the consultants on an individual basis has allowed for innovative outsourcing options to all NTM customers. “The best part of being involved with Consulting is the ability to bring new ideas and expertise to customers who require side-by-side assistance or our full attention on projects to completion in order to help move customers beyond the daily travel management issues and into policy improvements and mandates”. Her insight to the consulting concept, using flexibility and leadership, lends to the department’s growth and increased desire to partner with NTM’s Consulting solutions.

Belinda has been a member of several travel industry organizations including Minnesota Corporate Travel Association (MCTA), National Business Travel Association (NBTA) and co-facilitated a cost-savings initiative at Radius' 2000 Symposium in Las Vegas, NV. Belinda joined Executive Women International in January 2003, whose mission is to enhance personal and professional development and encourage community involvement, and is co-chairing the 2004 Ways and Means committee.

Belinda is currently working toward a Sales and Marketing degree and enjoys spending as much time as possible with her husband Jim, working around their home in Maple Grove.

E-mail Belinda: BMuehlbauer

Tim Shaughnessy, Vice President, Employee Recruitment and Retention Programs

Tim has 21 years of travel industry experience and is a 17-year veteran with Northwestern Travel. Over the past six years Tim has been responsible for the organization's recruitment and retention programs for all divisions and has recruited some of the most talented travel industry professionals nationwide.

With retention of employees a key to Northwestern Travels' success, Tim also assists the HR team with creative incentives and employee benefits. Previous to this role, Tim was NTM's Vice President of Sales for 3 years. Before coming to Northwestern Travel, Tim was the Director of Sales at Gelco Travel Service.

E-mail Tim: tshaughnessy